Shipping & Returns

Shipping Fees

Yangon: Starting from 2,000 Kyats

Mandalay: Starting from 3,000 Kyats

Nay Pyi Daw: Starting from 4,000 Kyats

*Shipping Rates are calculated based on combined total of the orders' sizes and weight.

*Free shipping for merchandise purchases of total more than K100,000 (tax exclusive)

Shipping of Merchandise

Orders for home delivery are only available within the cities of Yangon, Mandalay, and Nay Pyi Daw. Additionally, you can also choose to pick up your orders at our office in downtown Yangon.

Return or Exchange of Merchandise

All returns must be authorized by us before sending merchandise back. Simply navigate to My Orders page to request a return authorization number within 10 days of the order's delivery date.

Intimate apparel and swimwear (including but not limited to lingerie, boxers, briefs, swimsuits and bikini bottoms) should be tried on over underwear, without removing the protective hygienic strip. Returns will not be accepted if the protective hygienic strip has been removed or tampered with.

Merchandise showing any sign of use will not be accepted and will be sent back to the customer.
The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags.
Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Plus Nine Five. Footwear must also be accompanied by the original shoe box in its original condition.

Original shipping fees are not refundable. A refund will be issued back to the original method of payment for the merchandise returned. We require up to 5 business days of receiving the merchandise at the Plus Nine Five warehouse. Financial institutions may require additional days to process the refund before the funds are returned to the account.
The return authorization number must be clearly written on the outside of the package.
Any returns received without a return authorization number, that do not comply with the above, or that for any other reason Plus Nine Five deems unacceptable may be denied at the discretion of Plus Nine Five.

Distributor
Plus Nine Five / W7 Trading Co. Ltd.
Address
Sein Pan Myaing Street, Mingalardon, Yangon, Myanmar.
Distributor Contact Information
TEL: +95 996 550 9955
e-mail : info@plus-nine-five.com
Office Hours
Monday to Friday (exclude national holidays)
9am to 5pm

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